hi, hope you are fine. I placed an order and was very happy: the service and prices are v

FORUM
hi, hope you are fine. I placed an order and was very happy: the service and prices are very good. unfortunately, a bottle was cork-tainted. In this case what can I do? Do you reimburse or replace the bottle? thank you kind regards *User:* Category/Topic Wines
Unfortunately in case of cork-tainted wine, we can't reimburse you or replace the bottle. Cork is a natural product and even when the best corks are used, there is always a risk that a cork might crumble. We are very sorry that this happened in your case. *User O.I.P. ( www.onlyitalianproducts.it )*