Most of your sauces are bottled products. What happens when a bottle breaks during the shipping

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Most of your sauces are bottled products. What happens when a bottle breaks during the shipping? Do I lose my money or do I get my money back? *User: hugh* Category/Topic Sauces and Gravies
In the rare cases of breakage, we'll resend you the products. But that doesn't happen very often. Of course we always recompense our clients. *User O.I.P. ( www.onlyitalianproducts.it )*